Frequently Asked Questions
Everything you need to know about your Scotch & Soda experience.
How can I track my Scotch & Soda order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking link to monitor your package's journey.
What is your return policy for online purchases?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship to a wide range of countries globally. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart to ensure the perfect fit for our Amsterdam-inspired silhouettes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Klarna and iDEAL depending on your region.
Are your materials sustainably sourced?
We are committed to increasing our use of organic, recycled, and regenerative materials. Look for the 'Choice' label on our products to identify items made with more sustainable fibers.